Job Detail

Benefits

JOB DESCRIPTION:

Responsibilities:
 Looking after the in house Retailers Complaints & getting resolved from relevant department.
(Retail Operations)
 Sending Reports & Analyzing.
 Event Organizing. (Marketing)
 Events for retail Partners. (Retail Operations)
 Looking after fit out work of brands. (Operation)
 Coordinating with MEP, Security, House Keeping & Parking Team.
 Making Snag reports.
 Coordinating with Project team for Mall renovation work.
 Weekly meetings with the out source team members.
 Customer service – CCE are required to interact with patrons on a daily basis and are adept
at communicating with these customers in a friendly, professional manner
 Retail  relations – CCE act as the Mall Management voice for a shopping center and
therefore must frequently interact with the media, the local community, and even law
enforcement
 Government compliance  – Require to coordinate with all government departments need to
handle and assist all contracts and zoning ordinances
 Credit control assistance  – CCE  is responsible for financial aspects of the Mall which 
including rent , CAM , Utilities collection, parking collection 
 Retail and service provider Communication – Responsible  can effectively communicate
with a diverse group of individuals, including property management, retail management,
security staff, Housekeeping , MEP & Parking staff  middle management, and more
 Records , Reports and inventory  –CCE need maintain  track inventory, record , record day

West Pioneer Properties (India) Pvt. Ltd.
Job Description
2

to day operations SOPS , and other administrative tasks.
 Handling Parking Department.
 Looking after Parking checklist, Attendance & grooming standard of all staffs.
 Coordinating with the retailers & their issues with the concern team & try to fix their problem
ASAP.
 Handling Stilt Parking, LG Parking & Periphery Area.
 Coordinating with Project team for Mall renovation work
 
Working conditions
 Daily reporting: Reporting to Sr. Operations Executive regarding of Daily Operations